Delivery Details

Delivery times

Please see below details on delivery timings and costs:

DestinationTransit Time
UK1-2 days*
Europe1-3 days
United States3-4 days
Rest of World4-7 days

*Working days

Delivery costs

We work hard to keep our shipping costs and charges to a minimum. We have negotiated competitive rates and we subsidise all our stated rates.

DestinationOrder total under £50Order total over
UK & Europe£5Over £50 – free shipping & returns
United States£6Over £100 – free shipping
Rest of World£7Over £150 – free shipping

*Includes Switzerland and Norway

 

Import Duties and Taxes

If you are outside the EU, your country’s customs might charge an import fee. A quick web search will probably help you find out if this is applicable in your country. To get an estimate, we recommend www.dutycalculator.com, or contacting your customs office directly.

United States: There are no import fees payable for all purchases under $800. If you’re looking to place an order for over $800, do get in touch with us.

Australia: For goods that are worth equal to or under AUD1,000, there are no duties, taxes or charges to pay. If you’re looking to place an order for over that treshold, do get in touch with us.

 

Returns

If you would like to request a return, you can return it within 30 days from the date of delivery. Click here to submit your return request to us. Once done, a return authorization will be sent to you within 72 hours with your shipping labels.

Warranty

We offer lifetime warranty covering repairs or replacements including related costs. If there are defects in materials or workmanship – we will replace your product for free.